Freight Broker Training - #2 Mistake to Avoid!. http://www.FreightBrokerBootcamp.com - A while back I did a freight broker training webinar called, "The Top 10 Mistakes to Avoid as a Freight Broker or Freight Agent."
In this video I cover a HUGE mistake that freight brokers and freight agents make which is "Not treating your motor carriers like your BEST customers."
This is major mistake that brokers both new and old make. They fail to show appreciate to carriers, drivers, dispatchers that are helping them get their load picked and delivered on time and in good condition.
Let's face it guys, without carriers, freight broker and freight agents can't make money. As a matter of fact, the world and everything in it stops without good trucking companies.
I train new brokers and agents that they have 2 types of customers that they need to keep happy. The 1st is your shippers of course but the 2nd is your motor carrier partners. 2:00
I use the term partner because unless you approach becoming a freight broker or freight agent with a partnership mentality towards your trucking company you are in for a long and difficult road.
Here are 3 simple things you can do to be a better partner! 2:29
1. Paying them on time
2 Clearly communicate load details
3. Tell dispatchers and drivers THANK YOU!
For more FREE freight broker training articles, videos, webinars check out my blog at http://www.FreightBrokerBootcamp.com/blog
http://www.FreightBrokerBootcamp.com - Get your Free Report, "The 7 Habits of Highly Effective Freight Brokers"
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